FAQ
Frequently Asked Questions
Find answers to common questions about our products and services
ZENO is an Australian lifestyle tech brand focused on creating smart, innovative gadgets that make everyday life easier, cooler, and more comfortable.
We design with purpose — every product solves real problems like heat, sweat, and daily discomfort using sleek, modern engineering.
It’s a hands-free cooling device that keeps you fresh and confident during hot days. Designed for workers, travelers, and anyone tired of summer heat.
The ZENO Waist Fan features a powerful 8000mAh battery that runs up to 10 hours, depending on fan speed and usage.
Yes! It doubles as a power bank, letting you charge your phone, earbuds, or watch on the go.
Not at all — it’s lightweight and quiet, designed for comfort without distractions.
Yes 🌏 We ship worldwide, and orders over $60 qualify for free shipping within Australia.
We offer a 30-day warranty for any manufacturing defects.
For support, email team@hizeno.com.au or reach out on Instagram @hizeno — we’re here to help.
